Privacy Policy jnt77 — Data Protection & Your Personal Information

Privacy Policy Introduction & Scope

This Privacy Policy is issued by the management of jnt77 and applies to all users who access or register on the platform jnt77.win. This document outlines our practices regarding the collection, use, storage, protection and sharing of your personal information.

By registering or continuing to use the platform jnt77, you are deemed to have read, understood and agreed to all terms stated in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

This policy forms part of the user protection ecosystem of jnt77 more broadly, together with our Terms and Conditions and Responsible Gaming Policy. All these documents should be read together for a complete picture of your rights and responsibilities as a member.

Information We Collect

jnt77 only collects personal information that is strictly necessary for platform operations, legal compliance, and improving user experience. The following are the categories of data we collect and their purposes:

How We Use Your Data

Every piece of information you provide to jnt77 is used solely for legitimate and necessary purposes. We do not use your data arbitrarily or for purposes unrelated to platform operations.

• Account Management: Creating, verifying, and maintaining your member account, including secure login processes and password recovery.
• Transaction Processing: Processing all deposits, withdrawals, and financial activities in your account promptly and accurately.
• Legal Compliance: Meeting KYC, anti-money laundering (AML), and reporting requirements to the relevant authorities when required by law.
• Fraud Prevention: Detecting and preventing fraudulent activity, bonus abuse, multiple account usage, and other security threats.
• Service Communications: Sending important notifications related to your account, transactions, platform updates, and promotional information (if you opt in to receive them).
• Experience Personalisation: Personalising game displays, content recommendations, and promotional offers based on your preferences and usage behaviour.
• Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and provide the necessary support.
• Platform Improvement: Analysing aggregated usage data (without identifying individuals) to improve platform performance and functionality. jnt77.

Data Sharing & Disclosure

jnt77 does not sell or rent your personal information to any third party. However, in certain limited situations, we may need to share your data with the following parties to ensure smooth and secure platform operations:

• Payment Service Providers: Banks, digital wallet companies (Touch 'n Go, GrabPay) and payment processors used to handle your financial transactions. They are bound by strict confidentiality agreements.
• Game Solution Providers: Third-party game software providers that supply slot, live casino, and other game content on our platform. Only data necessary for game functionality is shared.
• Regulatory & Law Enforcement Bodies: When required by court order, warrant or official directive from a competent authority. We disclose only the minimum information necessary.
• Technical Service Providers: Cloud infrastructure providers, security monitoring services, and analytics partners that help us operate the platform safely and efficiently.

Cookies & Tracking Technologies

Platform jnt77 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse usage patterns. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform (pages visited, time spent, errors encountered) to help us improve our services.
• Functional Cookies: Saving your preferences such as selected language, display settings, and login information for a smoother return experience.
• Marketing Cookies: Used on a limited basis to display relevant promotions and offers to you based on your activity and interests on the platform.

You can manage cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the platform. jnt77.

Data Security

jnt77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

• Data Encryption in Transit: All communication between your device and the server jnt77 is encrypted using TLS 1.3 protocol with a 256-bit SSL certificate.
• Data Encryption at Rest: Sensitive data stored in our databases, including financial information and passwords, is encrypted using AES-256 standards.
• Two-Factor Authentication (2FA): We encourage the use of 2FA for all member accounts to add an extra layer of protection against unauthorised access.
• 24/7 Security Monitoring: Our automated monitoring system operates around the clock to detect and respond to security threats promptly.
• Regular Security Audits: Penetration testing and security audits are conducted periodically by independent third parties to ensure the effectiveness of our defence systems.
• Internal Access Controls: Access to member data among our staff is strictly limited on a need-to-know basis.

Data Retention & Deletion

jnt77 retains your personal information for as long as your account is active and for the period required to fulfil the original purpose of collection, legal requirements, and financial obligations. The following are our data retention guidelines:

• Active Account Data: Retained for the duration that your account remains active on the platform jnt77.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure in accordance with applicable AML requirements.
• Communication Logs: Support chat records and emails are retained for 2 years for complaint resolution and service improvement purposes.
• Technical Data & Logs: Access logs and technical data are retained for 12 months for security and fraud detection purposes.

Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. The deletion process uses methods that comply with recognised data security standards.

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the internal policies of jnt77, you have several important rights regarding your personal data. We respect and facilitate the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal information we hold about you. Requests will be fulfilled within 14 business days.
• Right to Rectification: If any of your personal information is inaccurate or incomplete, you have the right to request a correction. Some changes may require supporting document verification.
• Right to Erasure: You may request deletion of your personal data, subject to our legal and financial obligations that require retention of certain records.
• Right to Object to Processing: You may object to the use of your data for direct marketing or automated decision-making purposes at any time.
• Right to Data Portability: You may request your personal data in a machine-readable format for transfer to another platform, subject to technical feasibility.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict the processing of your data while a dispute or complaint is being resolved.

To exercise any of the above rights, please contact the support team jnt77 via live chat or our official email. We will verify your identity before processing any data-related request to ensure the security of your account.

KYC & Identity Verification

The KYC (Know Your Customer) process is an essential part of our operations jnt77 responsibly. It is not only a legal requirement under applicable AML regulations, but also a protective measure to ensure the security of your account.

During the KYC process, you may be asked to submit documents such as your identification card, passport, bank statement, or a recent utility bill as proof of address. All submitted documents are handled with the highest level of confidentiality.

• KYC documents are accessed only by the compliance team jnt77 who are certified and bound by strict confidentiality agreements.
• All submitted documents are stored in an encrypted environment and protected against unauthorized access.
• KYC information is not shared with any third party unless required by law or court order.
• The KYC process is typically completed within 1–3 business days after all required documents have been received.

Children's Privacy

Platform jnt77 is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.

If we determine that a minor has registered on our platform, the account will be closed immediately and all collected data will be permanently deleted from our systems. This is our non-negotiable commitment to child protection.

If you have information that a minor has registered or used the platform jnt77, please notify our support team immediately so that the appropriate action can be taken.

Changes to This Privacy Policy

jnt77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.

Any significant changes to this Privacy Policy will be communicated to members via in-platform notifications or the email registered to your account at least 7 days before the changes take effect. The last updated date is always displayed at the top of this page.

Continued use of the platform jnt77 after the changes take effect will be considered as your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the jnt77 is here to assist you.

• Official Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Response Time: Privacy-related enquiries are typically answered within 3–5 business days.